Onboarding new customers – you obviously want to do a lot of it, but the process can be quite painful. The good news is that new customer onboarding has come a long way in recent years, due to dramatically improved tools and a better understanding of the processes. Learn about onboarding best practices, how to handle onboarding in the COVID world of remote work environments, and how to leverage the automation power of IT Glue and Liongard to make onboarding that much easier.

The opportunities for how we work and connect in the workplace has changed dramatically this year. Reliance on remote connectivity and work environments puts more pressure on technology architectures.  Agility in your operations enables you to outmaneuver uncertainty.  No matter where they are located, employees need a reliable network. Whether in the office or at home, Bigleaf Networks and Liongard help create a space that is productive and connected.

Watch the recording at Bigleaf Networks.

Scott discusses critical Microsoft 365 security and documentation best practices with Pax8.

Kicking off Cybersecurity Month, Brian sits down with Tyler Moffitt, Security Analyst with Webroot, Michael Crean, President and CEO of Solutions Granted and Scott Davis, Sales Engineer at Liongard, on the current cybersecurity nightmares IT Service Providers and the SMB are facing today.

Some excellent tips from our experts in this panel with the underlying message of, set your customers up for success. With the resurgence of Emotet and the bad guys getting smarter and smarter playing on current societal emotions with a distributed work force, never has there been a more crucial time to work together with your customers in order to secure their businesses and lively hood.

Listen to the Podcast or watch the video at: https://www.iotssa.com/cybersecurity-nightmares/

Join Liongard and SKOUT September 10^th for a webinar all about Office 365 security and management for MSPs. The informative webinar will cover the current cyber landscape, drilling down specifically to the risks associate with Business Email Compromise (BEC) and how they affect MSPs. Our teams will be demoing live hacks, showing how bad actors phish, spoof, and create malicious email forwarding rules to target businesses for financial gain. Following the hacking demos, we will review best practices to ensure that your MSP and customers are protected. Both SKOUT and Liongard will also demo their respective MSP products related to Office 365 at the end of the webinar. 

Cybersecurity has become a big business for criminals and the fact that Government agencies are still being breached on a regular occurrence should have taxpayers furious. Most of these agencies are the cities, municipalities, and counties that we live in, but larger and larger entities also are getting caught without proper proactive security measures and no recovery or continuity plan. Often overlooked cybersecurity components that are critical to securing the smallest borough to the largest federal agency are one in the same. DNS scanning, firewalls, network infrastructure, patching, updates, and end user training are all crucial to a proactive plan of attack to maintain a secure network infrastructure. It is these components that are often time consuming or just simply ignored that allows a successful phishing attack access.

Reactive planning and validation are essential to any proactive plan. Being able to timely identify and then recover from an attack or hardware failure, and having the documentation in order sounds simple, but even many trusted IT vendors will fall short on providing a complete validated solution.

Attending this presentation, you will learn the questions to ask your IT staff or vendor to fully understand what your Recovery Time would be and where you fall short on a cybersecurity plan. As a bonus, we will highlight of some of the common and effective tools that should be utilized to protect your network infrastructure while maintaining security compliance.

It’s long overdue to take a serious look at your cyber security portfolio, making this the can’t miss presentation of PATechCon.

I joined the team at the Harrisburg Regional Chamber & CREDC to discuss tips and security measures to make working from home effective and secure. If you missed it, check it out.

The November 2019 Cyber Security Workshop with Scott Davis from IntermixIT, Elizabeth Melamed from Barley Snyder, and Jack Malone from Barracuda Networks at the Eden Resort in Lancaster, PA.

The August 2019 Cyber Security Workshop with Scott Davis from IntermixIT, Michael DePalme from Datto and Devin Chwastyk from McNees Wallace and Nurick at the 1700 Steakhouse in Harrisburg, PA.

Scott Davis spoke at the Professional Recyclers of Pennsylvania Annual conference on Cyber Security threats including Ransomware and Phishing and what PROP members should be doing to protect themselves and their data.